Below you will find the answers to some of the most frequently asked questions that we receive…
Yes, we offer a range of easy to install safety devices that we will fit free of charge. These will ensure blind cords are secure and out of the reach of children. We offer these devices to anyone, even it they didn't buy their blinds from us. we will also try to make all your existing blinds child safe. All blinds and safety devices comply to the EN13120 safety standard.
Always follow our safety advice if you have children in your home, even if it's just for a visit.
Never place beds, cots or furniture near a window where children can climb on the sill. It is imperative that blind controls are kept out of the reach of children and a safety cleat is fitted. Simply secure the free-hanging cord to the cleat to keep them neatly out of the way.
Average appointment times are around 45 minutes but this will vary depending upon the type and number of products you are interested in. If you are looking for blinds for an entire conservatory, your appointment will take longer. If you need one simple Roller blind for a bathroom, it may be much quicker.
You can cancel you appointment by calling 0800 998 1912.
Appointments are FREE and no cost will be added to the product when bought.
Yes you can book an appointment up until 9pm at night.
Your blinds will be ready to be fitted two to three weeks after you placed your order. We will arrange the fitting time when your blinds are ready and arrange a convenient time to fit.
Before the fitting, please clear the window area and make sure that any existing blinds or curtains are taken down.
This depends upon the type of order you have placed. We will be able to inform you of this at the appointment stage.
You need to take extra consideration when choosing a window dressing for your bathroom. With hot showers and baths running, it is often a humid space that has special requirements. Our range of PVC Vertical blinds is perfect for the bathroom. They are water resistant, which makes them ideal in steamy environments and they are simple to clean too - just give them a wipe. Consider our faux Wood range if you like the look of real wood but want a reliable product for this environment that will not warp.
Our range of Pleated blinds includes special performance fabrics with sun reflective backings. These have been cleverly designed to help to keep the temperature down in the warmer summer months while retaining the heat once it starts to get cooler. Pleated blinds are ideal for the roof of your conservatory as they can be made to fit the different shaped windows. For the sides you can opt for more Pleated in a co-ordinating or contrasting colour, or choose from our full range of blind types.
Blinds can really help get rid of the chill in your conservatory. Not only do they look cosy but they have a practical advantage too. Our range of Pleated blinds includes specialist fabrics that help to retain the heat. You can fit Pleated into your roof and then choose from our full range of blinds for around the sides. Fully-lined Romans look warm and when pulled down, block out the outside world completel
Verticals can be made with a curved headrail to follow the shape of the bay. Or choose to have any other blind fitted at each window.
We offer a range PVC blinds in our Roller and Vertical blinds ranges. Our Hollywood Wood blinds are a great alternative to Wood Venetian blinds as they will not warp in damp conditions.
We have a wide selection of blackout fabrics in our Roller and vertical blinds range including designs suitable for children's bedrooms. All our Roman blinds are available with a blackout lining, as are our curtains. Pleated blinds with special coating are available to reduce the light coming into your room.
Yes they are. We offer a standard lining as well as a blackout lining.
Cleaning & Maintaining Your Blinds
Vertical blind louvres may be vacuumed using the upholstery attachment. For more intensive cleaning, selected fabrics can be cleaned by hand or in the washing machine. For full cleaning instructions, please contact our customer services team.
Vacuum using the upholstery tool. Fabrics may be dry-cleaned, apart from blackout blinds, following the recommendations on the label.
Remove the blind from the headrail, paying attention to how the cords are threaded, and take out the rods and bottom bar. The fabric can now be dry cleaned with care.
Dust as required with a clean, dry cloth.
Dust with a feather duster or wipe over with a dry or damp cloth. Very dirty blinds can be washed with a mild household detergent.
Only clean with a dry or slightly damp, lint-free cloth.
Dust with a dry or damp cloth. Do not apply too much pressure as the slats may bend. Very dirty blinds can be washed with a mild household cleaner.
Clean using a clean, dry duster. Be careful not to damage the pleats by pressing too hard. Use a hairdryer to blow debris off the back of roof blinds and then vacuum.
All curtains can be dry-cleaned. Due to the nature of some fabrics, a small amount of shrinkage, up to approximately 5% can be expected. To keep dry cleaning to a minimum, we would recommend they are cleaned regularly with the upholstery attachment of a vacuum cleaner. Hems and side seams should never be pressed as this will distort the curtains.
"Thanks for doing a great job on the blinds. I think this is the first afternoon their presence has been necessitated but it has made all the difference!"
Daniel Gardner, Aerospace Ilkeston
"I am thrilled with them, they are gorgeous, beautifully finished and make a real statement. The service I received was excellent and professional. I would certainly recommend them."